Frequently Asked Questions


What is an editable & printable template

An editable & printable template is a digital PDF file that has a built-in editable text feature, allowing you to type in your own text at home using Adobe Reader.

Once you have typed in your own text, simply print your template off on 8.5×11 inch or A4 sized cardstock.

What is a Personalized Printables

A Personalized Printable is a digital PDF and/or JPEG. Just Order, Send your Party details, You'll get your files within one business day (usualy less) , and print as many times as you like, at home or Print shop/photo lab or post on facebook/email.

Will I receive anything in the mail?

No! Editable & printable templates are digital files that are delivered electronically via instant download links. You will not receive any printed material. 

Software Requirements

What software do I need?

All you need is the FREE Adobe Reader on your computer! Most computers will already have this installed but check that you are using one of the latest versions. 

The latest version is called “Adobe Acrobat Reader DC” and you can download (or update your earlier version) for FREE quickly and easily here:

Editable templates will only work in Adobe Reader.

Will your templates work on a mobile device (phone, tablet etc)

No! Editable templates will not work on your mobile device. You will need to download, edit and print your templates from your laptop or computer. 

Will your templates work on a Macbook?

Yes! you will need to make sure that you open your templates in Adobe Reader and NOT in Preview (the default PDF viewer on a Mac). Mac users should follow my easy step-by-step instructions to set up Adobe Reader before purchase. 

Editing & Personalizing

How do I personalize the templates?

To personalize your template simply open it in Adobe Reader, highlight my sample text and start typing in your own! 

See how easy it is in this video tutorial

Do I need to pay an Adobe Subscription?

No! You do not need to pay for an Adobe Subscription or other fees to edit and print my templates. Just highlight my sample to edit and use the Adobe Reader Menu options to save and print.

How do I know which areas of the template I can type in?

Once you open the template in Adobe Reader, text areas that you can type in will be highlighted with a bluish/gray box. Any text in these shaded boxes can be edited.

These shaded boxes don’t print out, they are just used as a guide to show you where the editable text fields are.

How do I know all of my text will fit in?

Some of the text fields (usually those with one line) have been formatted so that any text you type will resize to fit the space available.

In the other text fields (usually those with multiple lines), if you have a lot more – or less – text than the sample text, you are able to change the text size by accessing the Text Properties Toolbar (the included Instructions file tells you how to do this).

Can I change the font, size or color?

Yes, If you need to change the font, size or color hit Crtl+E or CMD+E if you are using a Mac or View > Tool Bars > Properties Bar

* You cannot change the location of any of the text, fonts or graphics. You can only enter customized wording in the editable text fields. You can change the font type, font color and font size though.

How do I save my changes?

Save your changes by simply clicking on the menu options “File” > “Save As…” when in Adobe Reader. 

Can I change any of the colors or graphics in your templates?

No! Adobe Reader does not allow you to change any of the colors of the backgrounds or graphics. Additionally each template is locked and they won’t open in graphics design programs (such as Photoshop, Illustrator etc). 

Can I change the size of the templates?

No! Adobe Reader does not allow you to change the sizes of the templates or the designs on each template. Additionally each template is locked and they won’t open in graphics design programs (such as Photoshop, Illustrator etc). 

Do I need to install any fonts?

The fonts that you see in my listing photos are already embedded within the file.

Some of the fonts can't be embedded within the file. You'll find them included with your download. You simply install the font, open the file in Adobe Reader and start typing over my sample text.

Can I insert a photo?

You'll be able to insert any photos or images into my printable templates. Just send a hight qualty  of your picture @

Printing and Paper

How do I print the template?

The files can be printed at home or at print shops that will handle password protected PDF format files. Call ahead to see if your print shop or copy center can handle the password protected PDF files. If you would prefer to print at Costco or Walmart (or other locations that can't handle the password protected PDF format files), you can go to "How-To-Convert-Your-Card-To-JPEG Format" for instructions.
If printing at home, ensure that you choose high quality print & the correct paper type in your print set up to get the best color. If you leave your paper type as regular paper in your print set up but are actually printing on a heavier weight paper the color will be muted as the heavier weight paper requires more ink output.

Emailing Invitations

If you want to email out your invitation or post to facebook, you can go to "How-To-Convert-Your- Card-To-JPEG Format" for instruction.

Office Depot, Office Max, Staples (call your local store as some locations cannot handle the password protected files). If your local printer will only handle JPEG files – no problem! you can go to "How-To-Convert- Your- Card-To-JPEG Format" for instructions

Although it is permitted to use the character images for one-time personal use only, not all photo labs are aware of this. Simply try another photo lab or print at home.

You can avoid such issues by using many store's printing kiosks located in their photo department. These are great because you can immediately print the cards and pay at the counter.

What if I want to print at a photo lab?

Photo labs only print JPEG format files. If you would like to print any of our PDF files at a photo lab or an online photo print shop, your file needs to be converted into a JPEG file. Instructions are included in your downloads on how to do this.

How-To-Convert- Your- Card-To-JPEG Format

Just use the link below to convert your PDF file to JPEG file ( choose single image file)

1/Upload your pdf file

2/Choose convert entire page

3/Downlaod the zip file and unzipp it and you'll get your JPEG file

Will the template print exactly the same color that I see on my computer?

Generally you will see slight variations in the color of your printed template from what you can see on your computer screen. 

This is because not only do the colors vary from monitor to monitor, but will also vary depending on the type of paper you choose, your printer and your printer settings. 

For example printing on a laser printer (such as at a copy shop like Staples etc) will result in darker colors than printing on a home ink-jet printer. 

Cutting and Assembling

How long does it take to cut and assemble the templates?

This really depends on the template you are purchasing & how many guests you are inviting.

If you are purchasing a single template such as an Invitation, you could have them all ready to go within a few minutes!

If you are purchasing a complete collection that has more than 20-30 templates included, please leave an hour or more to personalize, print, trim and assemble your templates. Of course, if you have a lot of kids coming to your party your preparation time will also increase!

What supplies will I need to cut and assemble the templates?

Please see my Handy Craft Supplies page for some suggestions of handy crafting supplies and tools

Downloading Templates

How are the templates delivered?

Immediately after your payment has completed, you will automatically be returned to my Thank You page. DO NOT close your browser until you see my Thank You page!  Your download links will be listed on that page.

You will also receive an email shortly after purchase with your receipt number and a copy of the download links.

An account is also automatically created for you during checkout so you can access your downloads from Your Account page at any time.

For Personalized file, Once your party details were received! You'll get your files within one business day (usualy less)

Help, Support & Troubleshooting

I’m not good with computers and might need help once I have received the file. What support do you offer?

Make sure you download your Instructions file. This will help you personalize, print and assemble (if required) your template.

The instructions are very detailed, but if you find you need some extra help or something is not working exactly the way you would like it to, then I am available to help in any way I can – you can contact me using the form at the bottom of this page or Live Chat.

You can also visit my Troubleshooting page to quickly resolve common issues. 

I have purchased a template, but I am having some difficulties – can you help?

Take a look at my Troubleshooting page to quickly resolve your issue!

If that doesn’t help, contact me using the form at the bottom of this page or Live Chat – please give me as much detail as you can so I give you specific advice.

I have a question that isn’t answered here!

Please ask your question using the live chat or  me using the form at the bottom of this page and I will reply as soon as I can

Running to Issues or Have a Questions?

Fill in this form with your question and I will reply as soon as possible.

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